Kate Rides: Autonomous cars. Human carers. Door-to-door dignity.

The promise

The car drives. The carer cares. The family sees everything.

A robotaxi alone leaves the most vulnerable moment, the door, the steps, the waiting room, to no one. Kate Rides keeps a real person in that moment, and lets the machine do the driving.

A carer, door to door

A trained, background-checked carer meets your parent at their door, helps them in and out, carries the bag, and walks them right into the appointment. They never wait alone.

The car that can't get tired

Self-driving vehicles do not speed, do not get distracted, and do not get frustrated in traffic. A calm, climate-set, predictable ride, every single time.

Family in the loop

From "ride confirmed" to "home safe", the family gets every milestone on their phone, live location, the carer's name and photo, and a one-tap call to Kate.

A Tuesday morning, end to end

One appointment. Four moments of care.

This is what a Kate Ride feels like for Maria, 82, going to her cardiology check-up, and for the daughter watching from work.

01 · THE NIGHT BEFORE

Kate knows the diary

Kate already holds Maria's care plan and appointment. She books the vehicle and the carer automatically, and texts the family to confirm.

02 · 9:10 AM

The knock at the door

Anika, the carer, arrives first. The car waits at the kerb. She helps Maria with her coat, locks the house, and settles her in.

03 · IN TRANSIT

A calm, watched ride

The car drives itself, gently. Anika chats with Maria. The daughter watches the blue dot move across the city, knowing exactly who is beside her mum.

04 · HOME SAFE

Walked back inside

After the appointment, Anika walks Maria back in, makes sure she's settled, and closes the loop with Kate. The family gets a "home safe" with a short note.

// LIVE TELEMETRY · 14 Hz

soc 94% · cabin 22°C · seatbelts ✓

L4 carriage · geofenced route

The autonomy, explained

We don't build the car. We build the trust around it.

Kate Rides sits on top of the world's most capable autonomous platforms and adds the layer aged care actually needs: a carer, a care plan, consent, and a family that can see everything. We are platform-agnostic by design, so the best vehicle for the passenger, not the brand on the bonnet, wins.

Level 4Geofenced full self-driving on approved routes, no safety driver needed up front.

< 60sFrom Kate's dispatch call to a vehicle assigned and en route.

22°CCabin pre-conditioned before pickup so it is never cold for fragile passengers.

100%Of trips carry a trained human carer, the part a robotaxi can't do.

Why a carriage-style robotaxi is the ideal vehicle

Purpose-built robotaxis like Zoox seat the carer and passenger facing each other, open wide sliding doors that take a walker or wheelchair, and hold a gentle four-zone climate. The vehicle itself answers the door, the step, and the company, so the carer is free to care.

Carriage seating · sliding doors · 4-zone climate · five-star occupant protection

Zoox · best fit for accompanied care ↗ Tesla Robotaxi / Cybercab Waymo May Mobility Adapted-EV + safety driver (fallback)

Where it could roll first

Las Vegas San Francisco Austin Miami Atlanta Los Angeles Sydney · next

Riding the footprint Zoox is already building, then home to Australia as it expands.

How it plugs together

Kate dispatches the fleet. The vehicle streams back. The family watches.

A real, buildable integration, not a slide. Kate orchestrates the trip through the vehicle provider's ride API and a carer-roster service, then narrates the whole journey to the family in plain language.

Trigger

Care plan

Appointment in Maria's plan fires the booking, no one has to remember.

Orchestrator

Kate engine

Matches vehicle + carer, sets pickup, consent & route geofence.

Vehicle

Fleet ride API

Dispatch, pre-condition cabin, stream GPS + telemetry, confirm doors.

Human layer

Carer roster

Nearest qualified carer assigned, briefed on Maria's needs & meds.

Visibility

Family app

Live dot, carer photo, milestones & "home safe", consent-scoped.

// Kate orchestrates the trip via the fleet provider's ride API (Zoox / Tesla / Waymo)
POST /rides { rider, pickup, dropoff, route_geofence, accessibility }
POST /rides/{id}/cabin { set_temps: { all_zones: 22 }, precondition: true } // warm before arrival
STREAM telemetry → location · speed · charge · doors · belts → relayed to family app
// human layer runs in parallel, autonomy never touches the door step
POST /carer-roster/assign { trip_id, needs:[mobility, hearing], brief }

Safety is the whole product

Every layer assumes the passenger is precious.

A real person at the vulnerable moments

The door, the steps, the waiting room, a trained carer is physically there for all of them.

Background-checked & first-aid trained

Every carer is screened, credentialed, and briefed on the passenger's specific needs.

Geofenced, speed-limited routes

Vehicles run only on approved, mapped routes, predictable and gentle, never improvised.

One tap to a human, instantly

Carer, passenger and family can reach Kate's 24/7 care team in a single tap, escalation built in.

Consent-scoped sharing

The passenger decides what the family sees. Privacy and dignity are defaults, not add-ons.

100%trips with a carer

24/7care team on call

0solo waiting-room moments

4milestone alerts / trip

See it work

Watch Kate dispatch a journey, live.

This is the actual orchestration flow, the care plan triggers, Kate assigns a Tesla and a carer, and the family is kept in the loop. Press the button.

Katecare coordinator

From "appointment" to "home safe", hands-free.

No phone calls to book. No family member taking a day off work. No older person standing alone at a kerb. Kate runs the whole journey and narrates it as it happens.

HomeIn transitClinicHome safe

Waiting to dispatch…

Why it matters

The ride is the easy part. Being there is the point.

"I work full time and live two hours away. Knowing a real carer is with Mum from her front door to the cardiologist and back, and I can see it on my phone, gave me my week back."

Sarahdaughter & primary carer

"I don't want to be a burden, ringing my children for every appointment. The young carer is lovely, the car is quiet, and I feel safe. I go out more now."

Maria, 82passenger

A proposed partnership

Zoox builds the carriage. careplans fills it with care.

Two halves of one ride. Zoox has built the purpose-built vehicle the sector has been missing. careplans brings the demand, the carers, and the clinical trust to put older passengers in it, safely.

Zoox ↗

The vehicle

Purpose-built carriage robotaxi
Face-to-face seating and wide sliding doors for mobility aids
Level 4 autonomy, four-zone climate, five-star occupant protection
Fleet operations and safety in launch cities

careplans

The care

Aged-care and NDIS demand channel, with reimbursable trips
Trained, screened human carers, door to door
Kate dispatch, care-plan context and consent
Family-facing live tracking and "home safe"

The model: careplans is the healthcare demand channel and the human-care layer around the Zoox vehicle. Zoox moves people. careplans makes them the right people, prepared, accompanied, and accounted for.

Explore a pilot together

Getting to the doctor should never mean going alone.