Kate Rides: Autonomous cars. Human carers. Door-to-door dignity.

The promise

The car drives. The carer cares. The family sees everything.

A robotaxi alone leaves the most vulnerable moment, the door, the steps, the waiting room, to no one. Kate Rides keeps a real person in that moment, and lets the machine do the driving.

A carer, door to door

A trained, background-checked carer meets your parent at their door, helps them in and out, carries the bag, and walks them right into the appointment. They never wait alone.

The car that can't get tired

Self-driving vehicles do not speed, do not get distracted, and do not get frustrated in traffic. A calm, climate-set, predictable ride, every single time.

Family in the loop

From "ride confirmed" to "home safe", the family gets every milestone on their phone, live location, the carer's name and photo, and a one-tap call to Kate.

A Tuesday morning, end to end

One appointment. Four moments of care.

This is what a Kate Ride feels like for Maria, 82, going to her cardiology check-up, and for the daughter watching from work.

01 · THE NIGHT BEFORE

Kate knows the diary

Kate already holds Maria's care plan and appointment. She books the vehicle and the carer automatically, and texts the family to confirm.

02 · 9:10 AM

The knock at the door

Anika, the carer, arrives first. The car waits at the kerb. She helps Maria with her coat, locks the house, and settles her in.

03 · IN TRANSIT

A calm, watched ride

The car drives itself, gently. Anika chats with Maria. The daughter watches the blue dot move across the city, knowing exactly who is beside her mum.

04 · HOME SAFE

Walked back inside

After the appointment, Anika walks Maria back in, makes sure she's settled, and closes the loop with Kate. The family gets a "home safe" with a short note.

// LIVE TELEMETRY · 14 Hz

soc 94% · cabin 22°C · seatbelts ✓

L4 carriage · geofenced route

The autonomy, explained

We don't build the car. We build the trust around it.

Kate Rides sits on top of the world's most capable autonomous platforms and adds the layer aged care actually needs: a carer, a care plan, consent, and a family that can see everything. We are platform-agnostic by design, so the best vehicle for the passenger, not the brand on the bonnet, wins.

Level 4Geofenced full self-driving on approved routes, no safety driver needed up front.

< 60sFrom Kate's dispatch call to a vehicle assigned and en route.

22°CCabin pre-conditioned before pickup so it is never cold for fragile passengers.

100%Of trips carry a trained human carer, the part a robotaxi can't do.

Why a carriage-style robotaxi is the ideal vehicle

Purpose-built carriage robotaxis seat the carer and passenger facing each other, open wide sliding doors that take a walker or wheelchair, and hold a gentle four-zone climate. The vehicle itself answers the door, the step, and the company, so the carer is free to care.

Carriage seating · sliding doors · 4-zone climate · five-star occupant protection

Purpose-built carriage robotaxi · ideal for accompanied care Tesla Robotaxi / Cybercab Waymo May Mobility Adapted-EV + safety driver (fallback)

Where it could roll first

Las Vegas San Francisco Austin Miami Atlanta Los Angeles Sydney · next

Launching where autonomous ride-hail is already live, then home to Australia as the networks expand.

How it plugs together

Kate dispatches the fleet. The vehicle streams back. The family watches.

A real, buildable integration, not a slide. Kate orchestrates the trip through the vehicle provider's ride API and a carer-roster service, then narrates the whole journey to the family in plain language.

Trigger

Care plan

Appointment in Maria's plan fires the booking, no one has to remember.

Orchestrator

Kate engine

Matches vehicle + carer, sets pickup, consent & route geofence.

Vehicle

Fleet ride API

Dispatch, pre-condition cabin, stream GPS + telemetry, confirm doors.

Human layer

Carer roster

Nearest qualified carer assigned, briefed on Maria's needs & meds.

Visibility

Family app

Live dot, carer photo, milestones & "home safe", consent-scoped.

// Kate orchestrates the trip via the fleet provider's ride API (Zoox / Tesla / Waymo)
POST /rides { rider, pickup, dropoff, route_geofence, accessibility }
POST /rides/{id}/cabin { set_temps: { all_zones: 22 }, precondition: true } // warm before arrival
STREAM telemetry → location · speed · charge · doors · belts → relayed to family app
// human layer runs in parallel, autonomy never touches the door step
POST /carer-roster/assign { trip_id, needs:[mobility, hearing], brief }

Safety is the whole product

Every layer assumes the passenger is precious.

A real person at the vulnerable moments

The door, the steps, the waiting room, a trained carer is physically there for all of them.

Background-checked & first-aid trained

Every carer is screened, credentialed, and briefed on the passenger's specific needs.

Geofenced, speed-limited routes

Vehicles run only on approved, mapped routes, predictable and gentle, never improvised.

One tap to a human, instantly

Carer, passenger and family can reach Kate's 24/7 care team in a single tap, escalation built in.

Consent-scoped sharing

The passenger decides what the family sees. Privacy and dignity are defaults, not add-ons.

100%trips with a carer

24/7care team on call

0solo waiting-room moments

4milestone alerts / trip

See it work

Watch Kate dispatch a journey, live.

This is the actual orchestration flow, the care plan triggers, Kate assigns a Tesla and a carer, and the family is kept in the loop. Press the button.

Katecare coordinator

From "appointment" to "home safe", hands-free.

No phone calls to book. No family member taking a day off work. No older person standing alone at a kerb. Kate runs the whole journey and narrates it as it happens.

HomeIn transitClinicHome safe

Waiting to dispatch…

Why autonomous platforms come to us

We are the demand the robotaxi sector is missing.

Autonomy has the hard part solved: the driving. The unmet problem is filling those seats with high-value, repeat, reimbursable riders, safely. careplans is exactly that demand. We hold the aged-care and NDIS channel, the trained carers, and the clinical trust. Bring the vehicle; we fill it.

careplans

What we bring

A national aged-care and NDIS demand channel, with reimbursable trips
Trained, screened human carers, door to door
Kate dispatch, care-plan context and consent
Family-facing live tracking and "home safe"

Any L4 platform

What we need in a vehicle

Purpose-built carriage robotaxi
Face-to-face seating and wide sliding doors for mobility aids
Level 4 autonomy, four-zone climate, five-star occupant protection
Fleet operations and safety in launch cities

The model: careplans is the healthcare demand channel and the human-care layer. The platform moves people; careplans makes them the right people, prepared, accompanied, and accounted for.

Run an autonomous platform? Talk to us

Questions

Kate Rides, answered

What is Kate Rides?

Kate Rides by careplans is agentic transport for older people and NDIS participants. From a single spoken request — "Kate, I need a lift to the doctor" — Kate books a self-driving car, assigns a trained human carer, sets a safe route, and tells the family. The car does the driving; a real carer handles the door, the steps, the waiting room, and the conversation.

Who is Kate Rides for?

Older people, aged-care residents, and NDIS participants who need to get to appointments safely, and the families who want to know they are not travelling alone. Trips can be reimbursable through aged-care and NDIS funding.

Is there a human on every trip?

Yes. Every Kate Ride carries a trained, screened human carer from the front door to the destination and back. The autonomy handles the driving; the carer handles the care.

Can the family follow the journey?

Yes. Families get consent-scoped live tracking and a plain-language update at each milestone, including a "home safe" message when the trip is complete.

Which autonomous vehicles does Kate Rides use?

Kate Rides is platform-agnostic and is designed to ride on Level 4 autonomous platforms, with purpose-built carriage robotaxis the ideal fit for accompanied care.

Getting to the doctor should never mean going alone.